Chase bank customer service offers ways to contact the bank at any time to report a problem, to apply for account or to manage an existing one.erentals The contact details differ for the different products and services provided by the bank. Chase representative can be found in a Chase bank branch across the US.

1. Credit cards

For any inquiries, application and problems with Chase credit cards the customers have several options for contacting the bank. They can send an e-mail directly from the official website of the company which will be at all times in a secured form. They can easily ring Chase bank customer service at 1-800-432-3117 for customers inside the US and 1-302-594-8200 for international calls. For inquiries and application done in writing the mailing address is:

Card Services

P.O. Box 15298

Wilmington, DE 19850

The customers need to keep in mind that this is a correspondence-only address. Payments are posted on the payment mailing address.

2. Personal Banking

Contacting the bank by phone is one of the easiest options to address issues or get information on new products and services. For existing accounts the number to dial is 1-800-935-9935. For perspective clients, who want to open a new account in Chase bank the number is 1-877-682-4273. The client can contact Chase bank customer service directly 24/7.  The number to ring when in need of information about online personal banking is 1-877-242-7372. TDD representatives are accessible at 1-800-242-7383. Customers can contact the bank via e-mail and for that purpose the company has set up a secured email form available on their official website. Clients can address their questions and request information in writing as well, at:

National Bank By Mail

P O Box 36520

Louisville, KY 40233-6520

Clients can always use the branch locator in the official webpage of Chase to find the nearest branch or ATM.

3. Auto Loans

There are a couple of alternatives when contacting Chase about auto loans. The easiest way is to enter the official website and fill out a secured email form and wait for a quick reply from a Chase representative. Questions and inquiries can be addressed in writing at:

Chase Auto Finance

PO Box 901076

TX 1-0056

Fort Worth, TX 76101-2076

4. Home Equity Lines and Loans

Future clients of Chase can contact the bank by phone where the number to call is 1-888-342-4273, or simply visit the nearest branch of the bank. For customers with existing accounts the number to call is 1-800-836-5656. Clients need to keep in mind that this is not an overnight line and representatives can be reached Monday to Thursday from 8 am to 12 pm ET, Friday from 8 am to 11 pm ET and Saturday from 8 am to 5 pm ET.

5. Mortgage Loans

There are a several options for contacting Chase in order to acquire a new loan. The number to call is 1-800-873-6577. Other options include visiting the bank in person or contacting a financial advisor. Current borrowers can contact Chase via phone on 1-800-848-9136, from Monday to Saturday or send a mail at:

Chase

Attn: Customer Care Research

Mail Code: OH4-7302

P.O. Box 24696

Columbus, OH 43224-0696

6. Student Loans

For information and questions on student loans current and perspective clients can send an email to the bank straight from their official webpage. The email is secured and a fast reply is guaranteed. Call to the following number: 1-800-487-4404 in order to apply for a student loan. A sales team can be reached at 1-866-306-0868 from Monday to Saturday to answer any questions customers might have about private student loans.

7. Investments and Retirement Plans

Chase bank gives the client the opportunity to contact a financial advisor easily and quickly by filling out an online secured email form.

8. Business Banking

Businesses can contact Chase bank via email, phone or in person. The number is 1-800-242-7338 opened 24/7. Secured email form can be filled on Chase official webpage. There, the customer can find the nearest bank branch and address their issues in person. Online management center can be accessed through the website and after logging in the client can make an inquiry through his/her account.